Summary: Between 15:27–16:07 ET, parts of Aimdoc were intermittently unavailable. Some visitors could not connect to chat or see presence updates.
Impact: A subset of sites experienced failed chat connections and delayed updates. No data loss occurred.
Timeline: Service degradation began at 15:27 ET, with full recovery by 16:07 ET.
What happened: An internal configuration issue caused a temporary shortage of available database connections, leading to errors with chat connections.
Resoluti...